Meet The Professional Case Management Executive Team

Greg Austin

President

Greg Austin is the President of Professional Case Management (PCM). Mr. Austin joined PCM in 2005 and has been instrumental in leading PCM’s expansion from a single location general homecare provider to the largest nationwide provider of specialty home health services with 15 offices nationwide.

Prior to joining PCM, Mr. Austin served as senior leader of strategy and corporate development at Dex Media where he was responsible for developing and driving digital growth strategies. Mr. Austin started his career with Computer Sciences Corp., where he led healthcare and life sciences engagements driving operational efficiencies, improving quality of care, and streamlining systems to maximize profitability.

Mr. Austin is a founding member of the Advisory Committee for Cold War Patriots, a community resource organization created to connect nuclear weapons and uranium workers with information and resources necessary to assist with their health benefits.

Mr. Austin earned a Bachelor of Science degree in Business Administration and Management from Metropolitan State University, and a Master of Business Administration from the University of Colorado.

Hollis Baugh

Vice President of Compliance

Hollis Baugh is the Vice President of Compliance and Compliance Officer. Mr. Baugh joined PCM in 2019 overseeing compliance efforts on federal, state and international levels.

Prior to joining PCM, Mr. Baugh oversaw the buildout of a comprehensive HIPAA program for OrthoFi, a Denver healthcare company as Compliance Officer. Previously, Mr. Baugh held a variety of leadership roles in financial services companies, including SquareTwo Financial and Western Union.

Mr. Baugh earned a Bachelor of Arts in Psychology from the University of Texas, and a Master of Business Administration from the University of Colorado.

Charlie Billings

Charlie Billings

Chief Information Officer

Charlie Billings is the Chief Information Officer. Mr. Billings joined PCM in 2019 with over 25 years of information technology management experience.

Under his leadership, PCM received the CIO Magazine’s CIO 100 Award and CSO Magazine’s CSO50 award, recognizing the company’s commitment to delivering value and enhancing security through its digital transformation initiative.

Prior to joining PCM, Mr. Billings was the Chief Technology Officer at LT Trust Company. Previously he held IT leadership roles at Dex Media. Mr. Billings started his career as a consultant with Deloitte Consulting.

Mr. Billings earned a Bachelor of Arts in Psychology from Boston University, and a Master of Science in Management and Public Policy from Carnegie Mellon University.

Christy Crase

Senior Vice President & General Counsel

Christy Crase is the Senior Vice President and General Counsel. Ms. Crase joined PCM in 2019 bringing more than 20 years of legal experience.

Prior to joining PCM, Ms. Crase was the Associate General Counsel of Payor and Commercial Contracting at DaVita. Previously, she held leadership positions with Baxter and Gambro. Ms. Crase started her legal career with Jones Day.

Ms. Crase earned a Bachelor of Arts in Political Science and Spanish from Regis University, and a Juris Doctor Degree from Texas Tech School of Law.

Brad Drevno

Chief Operating Officer

Brad Drevno is the Chief Operating Officer. Mr. Drevno joined PCM in 2016 bringing over 30 years of executive leadership and operational experience.

Prior to joining PCM, Mr. Drevno held COO and leadership positions with Urban Villages, Accenture and General Electric where he was responsible for developing and leading global operating teams.

Mr. Drevno earned a Bachelor of Science in Business and Economics from California State University.

Curtis Fletcher

Chief Financial Officer

Curtis Fletcher is the Chief Financial Officer. Mr. Fletcher joined PCM in 2010 overseeing the finance, treasury, and accounting areas.

Prior to joining PCM, Mr. Fletcher served as the CFO for Local Matters. Mr. Fletcher started his career as a public accountant with Arthur Andersen.

Mr. Fletcher earned a Bachelor of Science in Business from Wake Forest University, and a Master of Business from the University of Alabama. Mr. Fletcher is also a licensed certified public accountant.

Tee Lea Ong

Chief Marketing Officer & Chief Outreach Officer

Tee Lea Ong is the Chief Marketing Officer and Chief Outreach Officer. Mr. Ong joined PCM in 2013 bringing 20 years of strategic marketing and channel management experience.

Prior to joining PCM, Mr. Ong served as Vice President and Head of Marketing at WildBlue Communications. Mr. Ong started his career with Capgemini and The Boston Consulting Group.

Mr. Ong earned a Bachelor of Business Administration in Finance from The City University of New York, and a Master of Arts in Economics from Northwestern University.

Image of PCM team member Kelly Garber

Kelly Garber

Vice President of Specialized Services

Kelly Garber is the Vice President of Specialized Services and leads PCM Impairments. Ms. Garber joined PCM in 2019 bringing extensive experience in the home medical equipment industry.

Prior to joining PCM, Ms. Garber spent 15 years serving in various leadership roles at Apria Healthcare, most recently as Senior Director, Clinical Services and Marketing. In this capacity, she oversaw the activities of over 650 clinicians nationwide.

Ms. Garber holds a clinical degree in Respiratory Therapy and is licensed to practice respiratory care.

Jennifer-Hoffman

Jennifer Hoffman

Vice President of Human Resources & Talent Acquisition

Jennifer Hoffman is the Vice President of Human Resources and Talent Acquisition. Ms. Hoffman joined PCM in 2019 overseeing recruiting, benefits, and human resources.

Prior to joining PCM, Ms. Hoffman was Senior Vice President of Human Resources for Spectrum Retirement Communities. Previously, Ms. Hoffman led a variety of human resource functions at MGM Resorts International and Caesars Entertainment.

Ms. Hoffman earned a Bachelor of Science in Communications from the University of Utah and is certified in Myers-Briggs.

Tim Lerew

Vice President of Community Outreach

Tim Lerew is Vice President of Community Outreach.

Mr. Lerew joined PCM in 2007 bringing experience in marketing and outreach for financial and technology companies. Previously, he served as Senior Director of Corporate Marketing for Edify.

Mr. Lerew earned his Bachelor of Arts in International Studies and Japanese from the University of the Pacific, and Master of International Business from St. Mary’s College of California.

Robert-Phinney

Robert Phinney

Vice President of Outreach

Robert Phinney is Vice President of Outreach. Mr. Phinney joined PCM in 2017 bringing 30 years of sales leadership and sales operations experience in healthcare and telecommunications.

Prior to joining PCM, Mr. Phinney served as Executive Director of Sales Operations at Global Healthcare Exchange. Previously, he held leadership positions at Level3 and T-Mobile.

Mr. Phinney earned a Bachelor of Arts in Economics from the University of Colorado.